Privacy Policy

This Privacy Policy explains how Bloomchic (collectively, "we," "us," or "our") collects, uses, shares, and processes your information. This policy applies to all personal information collected through our website, bloomchicclothing.com, our mobile application, and any other communications with our representative parties.

1. Personal Information We Collect

We collect personal information when you use our Services, create an account, or place an order. This includes:

  • Direct Information: Your name, mailing address, email, phone number, and payment information (credit card or PayPal details).

  • Voluntary Information: Details such as height, weight, and measurements provided to improve clothing size recommendations.

  • Public Posts: Information you post in customer reviews or public areas of the site.

  • Live Chat: Voice and text information shared during customer support interactions.

  • Automatic Data: Your IP address, browser type, device location (if enabled), and standard web log information collected via Cookies.

  • SMS Marketing: Phone numbers provided for order notifications, abandoned checkout reminders, and marketing offers.

2. Cookies and Similar Technologies

We use Cookies (tags, beacons, pixels) to maintain and improve our Services:

  • Strictly Necessary Cookies: Required for basic site functions like navigation and secure access.

  • Functional Cookies: Remember your choices and preferences to provide personalized content.

  • Performance Cookies: Collect information on how you use the site to help us optimize performance.

  • Advertising Cookies: Used by partners like Meta (Facebook/Instagram), Google Analytics, and Google Ads to deliver relevant advertisements.

Your Choices: You can manage or disable cookies through your browser settings (Chrome, Safari, Firefox, etc.). Note that disabling cookies may affect site functionality.

3. How We Use Your Personal Information

We process your information for the following purposes:

  • Service Delivery: To fulfill orders, manage accounts, and process payments.

  • Internal Analysis: To improve site content, functionality, and marketing effectiveness.

  • Communication: To send administrative updates, security tips, and customer support responses.

  • Security: To combat fraud, malware, and unauthorized access.

  • Legal Compliance: To meet tax and regulatory requirements.

4. Sharing Your Personal Information

We do not share your personal information with non-affiliated third parties except in these cases:

  • Service Providers: Third parties who assist with hosting, payment processing (e.g., Shopify, Klarna, PayPal), and analytics.

  • Legal Requirements: To comply with court orders, laws, or regulatory requests.

  • Co-Branded Features: When you voluntarily participate in a co-branded service with an identified partner.

5. Security Precautions

We maintain physical, electronic, and procedural safeguards designed to prevent misuse of your personal information. However, no system is 100% impenetrable. We encourage you to safeguard your password and authentication details. If you suspect a breach, contact us immediately at bloomchicclothing@gmail.com.

6. Retention and Data Disposal

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Usage data used for security analysis is generally kept for a shorter period unless legally required otherwise.

7. Your Rights

Depending on your location (such as California or European Countries), you may have the following rights:

  • Access/Know: Request a copy of the personal data we hold about you.

  • Correction/Deletion: Request updates to or the removal of your personal information.

  • Opt-Out: Object to the "sale" of information or its use for targeted advertising.

  • Portability: Request your data in a structured, machine-readable format.

To exercise these rights, please contact us at bloomchicclothing@gmail.com.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. If we learn that we have collected information from a child under 16 without parental consent, we will take steps to delete that data immediately.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

  • Email: bloomchicclothing@gmail.com

  • Website: bloomchicclothing.com